Terms of sale for digital products

Last updated: 27 October 2025

1. Introduction

These Terms of Sale apply when you purchase digital products (including Canva templates, PDF e-books, workbooks, and other downloadable or access-based content) from Social Gizmo Designs (“we”, “us”, or “our”) via www.socialgizmodesigns.com (the “Website”). By placing an order, you agree to these Terms.

Please read them carefully. If you do not agree, you must not purchase or use our digital products.

For Website usage terms, see our Terms & Conditions. For information on how we collect and use personal data, see our Privacy Policy.

2. Who We Are

Social Gizmo Designs is operated by:

Ruta Dage trading as Social Gizmo Designs
86–90 Paul Street, London, EC2A 4NE, United Kingdom
Email: hello@socialgizmodesigns.com
Website: www.socialgizmodesigns.com

3. Placing an Order

By placing an order, you confirm that:

  • you are at least 18 years old, or have permission from an adult who is making the purchase

  • you have read the product description and verified that it suits your needs

  • you understand the software requirements (e.g., Canva for editable templates)

  • the information you provide is accurate

A contract is formed once we email your order confirmation and/or provide access to your digital product. We may reject an order at our discretion (e.g., suspected fraud or misuse).

4. Delivery of Digital Content

Digital products are delivered instantly by download link or online access after checkout.

Please download and save your files promptly. If you have trouble accessing your product, email us at hello@socialgizmodesigns.com and we will help.

5. Licence (What You Can Do)

When you purchase a digital product, you are buying a single-use licence, not ownership of the design.

You may:

  • Use the template/content to create branding, packaging, marketing materials, and visuals for your own business

  • Modify the design for your own brand (colours, text, layout, etc.)

  • Sell physical end products created with the template (e.g., candle jars, skincare products, printed labels, or packaging under your brand)

The licence is:

  • non-exclusive (others may purchase and use the same template)

  • non-transferable

  • non-sublicensable

6. Licence Restrictions (What You Cannot Do)

To protect our intellectual property:

  • You may not resell, share, gift, or redistribute the template, files, or editable content

  • You may not claim the design, template, graphics, or illustrations as your own artwork

  • You may not use the template to create digital products for sale (e.g., templates, planners, branding kits)

  • You may not use the template for client work or freelance design services

  • You may not upload editable files where others can download or edit them (e.g., Canva public links, shared drives)

  • You may not use the content for Print-On-Demand services (Printify, Printful, Redbubble, etc.)

  • You may not extract and reuse elements (patterns, illustrations, graphics) outside of the template

If you breach this licence, your right to use the product ends immediately and no refund will be issued.

7. Canva, Fonts & Technical Requirements

  • Most of our digital products are editable Canva templates, which require a Canva account (Free or Pro depending on the listing). You are responsible for your Canva account, internet access, and device. We are not liable for Canva outages, Canva feature changes, or Canva account issues.

  • If a Canva link becomes unavailable, we will reactivate or resend access so you can continue using your purchase.

  • Some products (such as PDF e-books/workbooks) do not require Canva and can be opened with standard PDF software.

  • Fonts available inside Canva may require separate licences if used outside Canva. You are responsible for checking font licences for external use.

  • Screen and print colours may vary. We are not responsible for printing or production variations.

8. International Customers (USA, EU & Worldwide)

We sell globally. However, you are responsible for complying with your local laws, including but not limited to:

  • cosmetic labelling regulations (e.g., FDA, EU, or UK laws)

  • candle warning label regulations

  • barcode and packaging compliance

  • product safety laws in your region

Our templates are design tools, not legal compliance documents.

9. No Right to Cancel & Refunds (Digital Goods)

Because digital products are delivered instantly, you lose your right to cancel once access is provided, and no refunds are offered.

Refunds are not given for:

  • change of mind

  • purchasing the wrong item

  • lack of Canva knowledge

  • dissatisfaction with design after delivery

  • device or software issues

  • user error

If your Canva access link is temporarily unavailable, we will restore access, which is not grounds for a refund.

Chargebacks are not permitted. By purchasing, you agree to contact us for support instead of opening a dispute.

This policy complies with the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

10. Our Liability

To the fullest extent permitted by law, we are not liable for:

  • loss of income, profit, or opportunity

  • loss or corruption of data

  • printing or production errors

  • Canva outages or software issues

  • compliance failures relating to candle, cosmetic, or product-labelling laws

Nothing in these Terms limits liability for fraud or negligence causing death or personal injury.

11. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be handled by the courts of England and Wales.

12. Contact

For order or access issues, email us at:

hello@socialgizmodesigns.com

Social Gizmo Designs
86–90 Paul Street, London, EC2A 4NE, United Kingdom